PRELIMINARY ARTICLE

The company PleineNuit (hereinafter referred to as "PleineNuit") markets its products in the following countries:

- France and the European Union (EU);


Committed to continuously meeting customer expectations, PleineNuit has established a remote sales system via its website www.pleinenuit.com. This system complies with legal requirements regarding remote sales and Articles L. 111-1, L.112-1, and L. 221-1 et seq. of the Consumer Code.

The use of this remote sales process is reserved exclusively for consumers, as defined by law, acting solely on their own behalf and residing within the territories mentioned above.

Article 1: Scope of Application

These General Terms and Conditions of Sale apply to all product sales concluded via the online store www.pleinenuit.com, for delivery within the aforementioned countries.

The customer declares having read these General Terms and Conditions of Sale before placing an order. The validation of an order constitutes full and unconditional acceptance of these GTCS.

Article 2: Offer Provider

PleineNuit, [SIRET or registration number if applicable], with its registered office located at [Company Address], France.

Email address: Support@pleinenuit.com

Article 3: Order Conditions

To place an order on the website, the customer must be of legal age and have legal capacity. Orders are accepted while stocks last. In case of product unavailability, PleineNuit will inform the customer via email as soon as possible and proceed with a refund within fifteen (15) days if necessary.

Article 4: Prices

Prices are indicated in euros (€) including all taxes (TTC). They are subject to change at any time without prior notice. Delivery fees are specified before order validation. Any applicable customs fees remain the customer's responsibility.

Article 5: Payment Terms

Purchases can be paid for via credit card (Visa, Mastercard, American Express), PayPal, or Stripe. For credit card payments, the customer's card is debited at the time of order validation. An invoice is sent by email upon order confirmation.

Article 6: Delivery

Delivery of the ordered items will take place within the timeframes specified at the time of order and, if no indication is provided, within a maximum of thirty (30) days.

Article 7: Right of Withdrawal and Returns

In accordance with Article L.221-18 of the Consumer Code, the customer has a period of fourteen (14) days to exercise their right of withdrawal. Products must be returned in their original condition. Return costs are borne by the customer unless the product is defective.

Article 8: Warranty and Liability

Products are covered by the legal warranty of conformity and the warranty against hidden defects. PleineNuit cannot be held responsible for indirect damages caused by the use of the products.

Article 9: Personal Data Protection

Personal data is processed in compliance with GDPR. Customers have the right to access, rectify, and delete their data.

Article 10: Applicable Law and Dispute Resolution

These GTCS are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action. The customer may resort to a consumer mediator.

Article 11: Intellectual Property

All elements of the website www.pleinenuit.com, whether visual or audio, including the underlying technology, are protected by copyright, trademarks, or patents. Any total or partial reproduction of the site is strictly prohibited.

Article 12: Force Majeure

PleineNuit shall not be held liable for any delay or contractual non-performance in the event of force majeure as defined by the case law of French courts.

Article 13: Customer Responsibility

The customer agrees to comply with the website's terms of use and not to use it fraudulently. They are responsible for the information provided when placing an order.

Article 14: Modification of the GTCS

PleineNuit reserves the right to modify these GTCS at any time. The new GTCS will apply to orders placed after their publication on the website.

Article 15: Customer Service

For any questions or complaints, the customer may contact customer service at the following email address: support@pleinenuit.com