At PleineNuit, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your Personal Information when you visit our website or make a purchase.
1. Collecting Personal Information
When you visit our site, we collect certain device information, details about your interaction with the site, and information necessary to process your purchases. Additionally, we may collect extra information if you contact us for customer support.
We define "Personal Information" as any data that can uniquely identify an individual. Below are the types of Personal Information we collect and why:
Device Information
- Examples of collected data: Browser version, IP address, time zone, cookie data, pages visited, search terms.
- Purpose of collection: To improve user experience and analyze site performance.
- Source: Automatically collected through cookies, log files, web beacons, and tracking pixels.
- Sharing: May be shared with Shopify, our e-commerce platform.
Order Information
- Examples of collected data: Name, billing and shipping address, email, phone number, payment details (including credit card number).
- Purpose of collection: To process orders, manage shipping, send confirmations and invoices, and screen for potential fraud.
- Source: Collected directly from you when placing an order.
- Sharing: Shared with Shopify and our logistics providers.
Customer Support Information
- Examples of collected data: Name, email address, phone number.
- Purpose of collection: To provide customer support.
- Source: Collected directly from you when you contact us.
2. Minors
Our site is not intended for individuals under 18 years old. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us at support@pleinenuit.com for deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to help operate our website and fulfill our contracts, including:
- Shopify: Our online store platform.
- Logistics providers: To ensure delivery of your purchases.
- Legal obligations: If required by law, subpoena, or other legal request, we may disclose Personal Information.
4. Targeted Advertising & Marketing
We use your Personal Information to provide targeted advertisements and promotions we believe may interest you. For example:
- Google Analytics: Helps us understand how customers use our site.
- Advertising on Social Media (Google, Facebook, TikTok): We share user interaction data with our advertising partners via cookies and similar technologies.
5. Use of Cookies
Cookies are small files stored on your device when you visit our site. We use different types of cookies:
- Functional Cookies: Ensure proper site functionality (e.g., login, shopping cart).
- Analytics Cookies: Track user behavior for site improvements.
- Advertising Cookies: Deliver personalized ads.
You can manage or delete cookies through your browser settings.
6. Do Not Track (DNT)
Since there is no industry-standard response to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a request from your browser.
7. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The latest update date is listed at the top of this document.
8. Contact Us
For questions or concerns about this policy, please contact us at support@pleinenuit.com.